Wholesale
Developed by: Centra
Support Email: support@centra.com
About Voyado
Unified customer data turns every interaction into a shining opportunity. With Voyado customer experience platform, your brand can tap into AI to present the perfect products to the right shoppers, wherever they engage.
The platform consists of a marketing engagement tool (Voyado Engage) enabling curated experiences across channels and a product intelligence engine (Voyado Elevate) connecting your products with customers intentions.
“We love that we get a single view of the customer in Voyado. We can see everything we need about our customers, what they’ve bought, etc. and you can really act upon it to give the customer a personalized experience, whether that’s in emails, SMS, or even social channels. It’s the full customer circle.”
Voyado and Centra
The integration between Voyado Engage and Centra enhances e-commerce capabilities by combining Centra's robust online retail solutions with Voyado's customer experience and loyalty features.
This integration streamlines operations, enables personalized marketing, loyalty programs, and comprehensive customer insights for businesses aiming to optimize their online presence and build lasting customer relationships.
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Use cases
- Collect first-party data
Connect your front-end with Voyado to collect and sync contacts so you can use first-party data for communication across channels.
- Sync transactions
Sync transactional data and target customers in a highly personalized way based on products, specific purchases and behavioural patterns.
- Personal discounts
Automatically assign personal promotions and discounts connected to a discount in Centra.
- Marketing automation
Trigger marketing automation flows based on transactions and behaviours to nudge customer behaviours, cross-sell products and offer services.
- Transactional communication
Streamline and personalize all your sendouts whether it’s transactional or marketing for a pleasant end-consumer experience throughout their lifecycle.