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Hello Retail

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Hello Retail is an advanced personalization platform for ecommerce offering AI-Powered Recommendations, Search, and Category Pages.

Categories
Merchandising, Search & Personalization
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About Hello Retail

Hello Retail is an advanced Personalization Platform for ecommerce. With flexible, scalable, and AI-powered solutions, the company empowers merchants globally to remain competitive, maximize profits, and deliver tailored experiences for each visitor.

The platform offers the following ecommerce optimization and personalization tools:

  • Recommendations
  • Search
  • Brand & Category Pages
  • Audience

In 2023, Hello Retail introduced its groundbreaking proprietary AI technology, Product Intelligence. Utilizes product-centric data, it predicts shopping behaviors, providing merchants with a cookieless personalization solution. Serving as the cornerstone of the platform, Product Intelligence enhances personalization algorithms with Artificial Intelligence. 

Based in Copenhagen, Hello Retail serves over 2500 webshops worldwide across various sectors, such as fashion, consumer electronics, toys, furniture, personal care, cosmetics, and more.

Use cases

  • Implement Personalized Recommendations

    Tailor your marketing to the individual customer and across your entire webshop to fulfill different sales purposes, such as up-sell and cross-sell. Uplift the customer experience with recommendations on your front page, category and product pages, at the check-out and more. Rely on accurate recommendations with AI-powered algorithms.

  • Improve the product discovery on your site with AI-powered Search

    Hello Retail is one of the few platforms that can deliver a truly personalized search experience. We utilize intelligent algorithms to display the right products for the right customer. Each search is in real-time optimized for each user to predict what products will convert the best.

  • Implement personalized category and brand pages

    Increase customer engagement and conversion rate with tailored pages for each visitor. With features such as boostings & fixed products, and the possibility to override on individual pages, you get fine-tuned control over the experience you want to provide your visitors with, further enhancing a fully automated Customer Journey.